Residential aged care app bags award


Friday, 02 September, 2022

Residential aged care app bags award

Telstra Health’s residential aged care app, CareKeeper, has received a Merit award in the category of ‘Business & Industry Solutions’ at the Victorian iAwards.

The awards recognise and reward excellence in Australian innovation that creates positive change for the community. Members of the Telstra Health team were in attendance to receive the award, with CareKeeper now in the running for a National iAward later this year.

The app has been designed to enable care staff to spend less time on documentation and more time delivering care to residents.

Care staff can quickly view, action and record care in real time. With an icon-based design, staff can easily identify the tasks that need completing in required time frames while at the resident’s side. As an extension of Telstra Health’s Clinical Manager software — the group’s aged care solution that helps providers manage clinical documentation, administration and care — information captured via CareKeeper flows through to Clinical Manager for reporting and monitoring purposes. The app also includes the technology to operate offline in facilities with limited Wi-Fi connectivity and will sync any new information captured once the device comes back online.

The new app enables care staff to access a resident’s profile, summary care plan and progress notes at the point of care and provides the capture of information in the form of charts and progress notes. The app allows documentation to be done in real time at the point of care via a mobile device, so care staff can spend less time at the nurses’ station and more time with residents. It also provides residents and their families with a greater presence of staff on the floor doing what they love: creating a positive environment for residents.

Image credit: iStockphoto.com/jittawit.21

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